I use this great tool for SCCM troubleshooting – http://blogs.technet.com/b/configmgrteam/archive/2015/01/26/january-2015-update-to-configuration-manager-support-center-has-been-released.aspx
Its like CMTrace on Speed!
But there is an issue with it, for some reason I couldn’t pin the Icon to my Start Bar. Which i want to do because I use a few times each day (we have too many things going wrong i know!)
For some reason M$ have implemented a list of reserved words, and if you have any of these in the application title you are unable to pin the program… The list is in the registry :
To fix the issue, just remove “Support” from the list. You still won’t be able to pin it via right click on the start menu – but opening the program then choosing “Pin to Taskbar” from its context menu will work.